Google Effect
The tendency to forget information that can be easily found online, also known as digital amnesia.
94 topics found for
“retention strategies”
Annual Recurring Revenue
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.
CX
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
Multimodal Theory
A theory that explains how information is processed through different sensory modalities, such as visual, auditory, and tactile.