Illusion of Completeness
A cognitive bias where users believe they have explored all available content, even when more is present.
94 topics found for
“retention strategy”
Brand Equity
The value a brand adds to a product or service beyond the functional benefits, encompassing factors like brand awareness, perceived quality, and customer loyalty.
Google Effect
The tendency to forget information that can be easily found online, also known as digital amnesia.
Annual Recurring Revenue
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.