Activation Rate
The percentage of users who take a specific action that signifies they are engaging with a product or service.
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“satisfaction metrics”
Turnover Rate
The rate at which employees leave a company and are replaced by new hires, often used as a measure of organizational health and stability.
Retention Rate
The percentage of users who continue to use a product or service over a specified period, indicating user loyalty and engagement.
FAR
Feature Adoption Rate (FAR) is the percentage of users who adopt a new feature within a specified time period after its release.
Page Speed
The time it takes for a webpage to load and become interactive, impacting user experience and search engine rankings.
Feature Outcome Assessment
The process of evaluating the impact and success of a feature after its release, based on predefined metrics and user feedback.
BSC
Balanced Scorecard (BSC) is a strategic planning and management system used to align business activities to the vision and strategy of the organization.
Churn Rate
The percentage of customers who stop using a product or service during a specific time period.
Last Touch
The final interaction a customer has with a brand before making a purchase.