Anticipatory Design
A design approach that predicts user needs and actions to deliver proactive and personalized experiences.
A design approach that predicts user needs and actions to deliver proactive and personalized experiences.
The process of combining different systems or components in a way that ensures they work together smoothly and efficiently without disruptions.
The degree to which a product's elements are consistent with each other.
A team structure within an organization focused on managing and integrating complex subsystems.
A blend of physical and digital experiences to create a cohesive user experience.
A structured set of breakpoints used to create responsive designs that work seamlessly across multiple devices.
Elements of a service or product that are not visible to the user but are essential for delivering the front-stage experience.
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
Technologies that enable machines to understand and interpret data on the web in a human-like manner, enhancing connectivity and usability of information.