Multi-Modal Interfaces
Interfaces that use multiple forms of interaction, such as visual, auditory, and tactile, to enhance user experience and accessibility.
Interfaces that use multiple forms of interaction, such as visual, auditory, and tactile, to enhance user experience and accessibility.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.
A blend of physical and digital experiences to create a cohesive user experience.
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Conversational User Interface (CUI) is a user interface designed to communicate with users in a conversational manner, often using natural language processing and AI.
Small bits of text in user interfaces, such as instructions, labels, and error messages, that help guide users through interactions.
The structural design of a product, defining its components, their relationships, and how they interact to fulfill the product's purpose.
A prompt or cue that initiates a behavior or response, often used in behavior design to encourage specific actions.