Customer Self-Service
A system that allows customers to access information and perform tasks on their own without the need for assistance from customer service representatives.
277 topics found for
“shape recognition”
Inclusive Design
A design philosophy that considers the diverse needs and abilities of all users, aiming to create products that are accessible to everyone.
Brand Attributes
The characteristics and qualities that define a brand and distinguish it from competitors.
Sub-Brand
A brand that is part of a larger brand family, often having its own distinct identity while being related to the parent brand.
Front-End Framework
A collection of pre-written code and tools that provide a foundation for building the front end of websites and applications, such as Bootstrap or React.
Communication Theory
The study of how information is transmitted and received, including the processes and methods that facilitate communication.
7 Wastes
A Lean methodology concept identifying seven types of waste in processes to improve efficiency.
Framing Bias
A cognitive bias where people's decisions are influenced by how information is presented rather than just the information itself.
Nielsen’s Heuristics
A set of ten general principles for user interface design created by Jakob Nielsen to improve usability.