HEART Framework
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
A brainstorming technique where participants draw their ideas instead of writing them down.
The process of identifying, assessing, and mitigating potential threats that could impact the success of a digital product, including usability issues, technical failures, and user data security.
A comprehensive list of all content within a system, used to manage and optimize content.
A process decision toolkit that allows organizations to tailor their agile practices to their specific needs, promoting agility and continuous improvement.
A professional responsible for promoting a product and driving its adoption in the market, through strategies like market research, positioning, and communication.
Business Process Automation (BPA) refers to the use of technology to automate complex business processes.
An experimental design where subjects are paired based on certain characteristics, and then one is assigned to the treatment and the other to the control group.
A specific form of banner blindness where users ignore content placed in the right-hand rail of a web page.