Information Foraging
The theory that users search for information in a manner similar to animals foraging for food, aiming to maximize value while minimizing effort.
The theory that users search for information in a manner similar to animals foraging for food, aiming to maximize value while minimizing effort.
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
A tendency to avoid making decisions that might lead to regret, influencing risk-taking and decision-making behaviors.
A mathematical framework used to analyze strategic interactions where the outcomes depend on the actions of multiple decision-makers.
A phenomenon where the winner of an auction tends to overpay due to emotional competition, leading to a less favorable outcome than anticipated.
The Principle of Choices is an information architecture guideline that emphasizes providing users with meaningful options to navigate and interact with a system.
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
A cognitive bias where people judge harmful actions as worse, or less moral, than equally harmful omissions (inactions).
The tendency for people to overestimate their ability to control events.