Ontology
A structured framework for organizing information, defining the relationships between concepts within a specific domain to enable better understanding, sharing, and reuse of knowledge.
A structured framework for organizing information, defining the relationships between concepts within a specific domain to enable better understanding, sharing, and reuse of knowledge.
An approach to information architecture that begins with high-level structures and breaks them down into detailed components.
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.
A time-boxed period in which Agile teams deliver incremental value in the form of working, tested software and systems.
A central location where data is stored and managed.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
A server dedicated to automating the process of building and compiling code, running tests, and generating software artifacts.
A set of ten general principles for user interface design created by Jakob Nielsen to improve usability.