Voice and Tone
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
Actions, messages, or visuals that are consistent with the established brand identity and values.
Actions, messages, or visuals that do not align with the established brand identity and values.
A research process used to identify and understand the underlying needs of users to inform the design of products and services.