CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
380 topics found for
“targeted communication”
Acceptance Criteria
Specific conditions that must be met for a product or feature to be considered complete and satisfactory.
CTA
Call to Action (CTA) is a prompt that encourages users to take a specific action, such as signing up for a newsletter or making a purchase.
Sprint Goal
A concise statement of what the team aims to achieve during a sprint, providing direction and a shared understanding of the sprint's purpose.
Data Science
An interdisciplinary field that uses scientific methods, processes, algorithms and systems to extract knowledge and insights from structured and unstructured data.
User Feedback
Information provided by users about their experience with a product, used to inform improvements and adjustments.
Fist To Five
A consensus-building technique where participants show their level of agreement or support by raising zero to five fingers.
Above The Fold
The concept in web design referring to the portion of a webpage that is visible without scrolling, with content placed above the fold being more immediately visible.
Ratio Bias
A cognitive bias where people judge the likelihood of an event based on its relative size rather than absolute probability.