80/20 Rule
A principle stating that 80% of effects come from 20% of causes, often used to prioritize tasks and identify key areas of focus.
A principle stating that 80% of effects come from 20% of causes, often used to prioritize tasks and identify key areas of focus.
Jobs-To-Be-Done (JTBD) is a framework that focuses on understanding the tasks users are trying to accomplish with a product, emphasizing their goals and motivations over product features.
The practice of keeping multiple web pages open in browser tabs for future reference or action.
Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of an organization, employee, or project in meeting objectives for performance.
The process of breaking down decisions into smaller, manageable stages to simplify the decision-making process.
A psychological state where individuals feel as though the success and well-being of a project or task is their personal responsibility, akin to having an "owner's mentality.".
Large Language Model (LLM) is an advanced artificial intelligence system trained on vast amounts of text data to understand and generate human-like text.
A system that allows customers to access information and perform tasks on their own without the need for assistance from customer service representatives.
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.