CEM
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
72 topics found for
“team feedback”
Placing Bets
A strategic approach where multiple potential solutions are tested to identify the most promising one.
NPD
New Product Development (NPD) is the complete process of bringing a new product to market, from idea generation to commercialization.
Kano Model
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
Desirability Study
A research method used to determine how desirable a product or feature is to potential users.
Continuous Delivery
A software development practice where code changes are automatically prepared for a release to production.
ARA
Application Release Automation (ARA) is the process of automating the release of applications, ensuring consistency and reducing errors.
Product Council
A group of stakeholders that regularly meet to discuss and guide the development and strategy of a product or product line.
User Centered Design
An iterative design process that focuses on the users and their needs at every phase of the design process.