User Advocacy
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
72 topics found for
“team feedback”
Egocentric Bias
A cognitive bias where people rely too heavily on their own perspective and experiences when making decisions.
Reciprocal Determinism
A theory that a person's behavior is influenced by and influences personal factors and the environment, creating a continuous loop of interaction between these elements.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
QFD
Quality Function Deployment (QFD) is a method used to transform customer needs into engineering characteristics for a product or service.
CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
Product Manager
A professional responsible for the strategy, roadmap, and feature definition of a product or product line, ensuring it meets market needs and business goals.
Feature Audit
A systematic evaluation of all features in a product to determine their usage, effectiveness, and alignment with business goals.
Smoke Testing
A preliminary testing method to check whether the most crucial functions of a software application work, without going into finer details.