Focused Navigation
Providing clear, concise, and relevant navigation options to help users find what they need quickly.
115 topics found for
“technology adoption”
User Advocacy
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
CES
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.
Nielsen’s Heuristics
A set of ten general principles for user interface design created by Jakob Nielsen to improve usability.
Fibonacci Agile Estimation
A technique used in agile project management where tasks are estimated using the Fibonacci sequence to reflect the uncertainty and complexity of work.
Feature Team
A team responsible for delivering specific features or enhancements, typically working on predefined requirements and focusing on the implementation of assigned features.
Unfreeze-Change-Refreeze
A model of organizational change management that involves preparing for change (unfreeze), implementing change (change), and solidifying the new state (refreeze).
BSC
Balanced Scorecard (BSC) is a strategic planning and management system used to align business activities to the vision and strategy of the organization.
Bottom-Up IA
An approach to information architecture that starts with the details and builds up to a comprehensive structure.