Heat Map
A data visualization technique that shows the intensity of data points with varying colors, often used to represent user interactions on a website.
A data visualization technique that shows the intensity of data points with varying colors, often used to represent user interactions on a website.
The study of signs and symbols and their use or interpretation.
A research process used to identify and understand the underlying needs of users to inform the design of products and services.
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
The study of the nature, functions, and effects of cinema, exploring how films communicate and create meaning.
The ability to intuitively understand what makes a product successful, including market needs, user experience, and competitive landscape.
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
A meeting at the end of a sprint where the development team presents their completed work to stakeholders.
The planning and preparation to ensure that an organization can continue to operate in case of serious incidents or disasters.