External Consistency
The degree to which a product's elements are consistent with external standards or other products.
The degree to which a product's elements are consistent with external standards or other products.
A theory that emphasizes the role of emotions in risk perception and decision-making, where feelings about risk often diverge from cognitive assessments.
The phenomenon where people have a reduced ability to recall the last items in a list when additional, unrelated information is added at the end.
The risk that users will find the product difficult or confusing to use, preventing them from effectively utilizing its features.
The use of data and insights to understand and manage relationships with customers and prospects.
The practice of managing and resolving incidents that disrupt normal operations, ensuring minimal impact on business activities.
A model of organizational change management that involves preparing for change (unfreeze), implementing change (change), and solidifying the new state (refreeze).
A brand that is part of a larger brand family, often having its own distinct identity while being related to the parent brand.
The process of identifying unusual patterns or outliers in data that do not conform to expected behavior.