Prägnanz
A Gestalt principle stating that people will perceive and interpret ambiguous or complex images as the simplest form(s) possible.
A Gestalt principle stating that people will perceive and interpret ambiguous or complex images as the simplest form(s) possible.
The study of how individuals make choices among alternatives and the principles that guide these choices.
The distinct personality and style of a brand as expressed through its communication channels.
The degree to which a product or system can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.
A Gestalt principle that describes the tendency of the human visual system to perceive lines or patterns that follow a smooth, continuous path rather than a disjointed or abrupt one.
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
A theory of emotion suggesting that physical and emotional responses to stimuli occur simultaneously and independently.
A framework suggesting there are two systems of thinking: System 1 (fast, automatic) and System 2 (slow, deliberate), influencing decision-making and behavior.
A cognitive bias where people's decisions are influenced by how information is presented rather than just the information itself.