Wizard of Oz Testing
A usability testing method where users interact with a system they believe to be autonomous, but which is actually operated by a human.
52 topics found for
“technology evaluation”
Social Benchmarking
The practice of comparing one's performance, processes, or practices to those of peers or competitors to identify areas for improvement.
CSAT
CSAT (Customer Satisfaction) measures how products or services provided by a company meet or exceed customer expectations.
Lead Scoring
The process of ranking leads based on their perceived value to the organization.
Evaluative Research
Research conducted to assess the effectiveness, usability, and impact of a design or product.
Ideation
The process of generating a broad set of ideas on a given topic, with no attempt to judge or evaluate them initially.
UCD
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
Instrumental Value
The worth of something based on its ability to help achieve a desired end or goal.
SWOT Analysis
Strengths, Weaknesses, Opportunities, and Threats (SWOT) is a strategic planning tool that is applied to a business or project.