Objection Handling
The process of addressing and overcoming objections or concerns raised by prospects during the sales process.
The process of addressing and overcoming objections or concerns raised by prospects during the sales process.
A dark pattern where the design focuses the user's attention on one thing to distract them from another.
A psychological principle where people are more likely to be influenced by those they like.
A dark pattern where the cancellation process is intentionally complicated to discourage users from canceling.
A dark pattern where it's easy to subscribe but very difficult to cancel the subscription.
A dark pattern where users are shown a preview of content that is then gated behind a paywall or sign-up.
Content designed to attract clicks by using sensational or misleading headlines.
A dark pattern where availability is falsely limited to pressure users into making a purchase.
The practice of ensuring that all brand activities and communications are consistent with the brand's values, mission, and identity.