Objection Handling
The process of addressing and overcoming objections or concerns raised by prospects during the sales process.
106 topics found for
“trust enhancement”
Truth Bias
The tendency for people to believe that others are telling the truth, leading to a general assumption of honesty in communication.
Cookie Permissions
User consent settings for allowing or denying the storage of cookies on their device.
Trick Questions
A dark pattern where questions are worded in a way that tricks the user into giving an answer they didn't intend.
Illusory Correlation
The perception of a relationship between two variables when no such relationship exists.
External Consistency
The degree to which a product's elements are consistent with external standards or other products.
Authority Principle
A principle that suggests people are more likely to comply with requests or follow suggestions from authority figures.
Pseudocertainty Effect
A cognitive bias where people perceive an outcome as certain while it is actually uncertain, based on how information is presented.
Pre-Selected Options
A dark pattern where options that benefit the service provider are pre-selected for the user.