Availability Bias
A cognitive bias where people overestimate the importance of information that is readily available.
A cognitive bias where people overestimate the importance of information that is readily available.
The process of preparing, equipping, and supporting individuals to successfully adopt change to drive organizational success and outcomes.
The level of awareness or popularity a product or brand has among consumers.
Time to Value (TTV) is a metric that measures the time it takes for a customer to realize the value of a product or service after purchase.
A visual technique used in Agile development to arrange user stories in a way that helps teams understand the user journey and prioritize work effectively.
A usability testing approach where designers assume that users are easily confused and distracted, focusing on simplicity and clarity in design.
Conversational User Interface (CUI) is a user interface designed to communicate with users in a conversational manner, often using natural language processing and AI.
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
A cognitive bias that leads individuals to prefer things to remain the same rather than change, often resisting new options or changes.