Kano Model
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
The process of quickly creating a preliminary version of a product to test and validate ideas before full-scale development.
A structured evaluation process where a product's design, functionality, and user experience are assessed, often by peers or experts.
A Gestalt principle that states objects that are close to each other tend to be perceived as a group.
A framework that incorporates privacy considerations into the design and development of products and services from the outset.
A type of sensory memory that briefly holds visual information for a fraction of a second.
A theoretical concept in economics that portrays humans as rational and self-interested agents who aim to maximize their utility.
A cognitive bias where people remember scenes as being more expansive than they actually were.
The practice of guiding and inspiring teams to create effective, user-centered design solutions that align with business goals.