Mood-Congruent Memory Bias
The tendency for individuals to recall information that is consistent with their current mood.
The tendency for individuals to recall information that is consistent with their current mood.
A systematic evaluation of behaviors within an organization or process to identify areas for improvement and ensure alignment with goals.
The act of designing and implementing subtle interventions to influence behavior in a predictable way.
A role that involves overseeing the development and improvement of technical products, ensuring they meet user needs and business goals.
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
Behavioral Science (BeSci) is the study of human behavior through systematic analysis and investigation.
The drive to perform an activity due to external rewards or pressures rather than for the inherent enjoyment of the activity itself.
Dynamic Systems Development Method (DSDM) is an agile project delivery framework focused on delivering business value early and continuously.