UCD
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
104 topics found for
“user automation”
Conversational AI
AI systems designed to communicate with users through natural language, enabling human-like interactions.
Chatbots
Computer programs designed to simulate conversation with human users, especially over the internet.
IVR
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.
Automaticity
The ability to perform actions or behaviors automatically due to learning, repetition, and practice.
User Testing
The process of evaluating a product by testing it with real users to gather feedback and identify usability issues.
Autoenrollment
A process by which users are automatically enrolled into a service or program, often used to increase participation rates.
UAT
User Acceptance Testing (UAT) is the final phase of the software testing process where actual users test the software to ensure it meets their requirements.
Copilot
An AI-driven assistant or tool that helps users accomplish tasks more efficiently, often by providing suggestions and automating routine actions.