Empathy Gap
A cognitive bias where people underestimate the influence of emotional states on their own and others' behavior.
A cognitive bias where people underestimate the influence of emotional states on their own and others' behavior.
The tendency to avoid information that one perceives as potentially negative or anxiety-inducing.
The tendency to give more weight to negative experiences or information than positive ones.
The practice of measuring and analyzing data about digital product adoption, usage, and performance to inform business decisions.
The act of persuading individuals or organizations to act in a certain way based on moral arguments or appeals.
The tendency for individuals to favor information that aligns with their existing beliefs and to avoid information that contradicts them.
A cognitive bias where people prefer familiar things over unfamiliar ones, even if the unfamiliar options are objectively better.
A cognitive bias where people are less likely to spend large denominations of money compared to an equivalent amount in smaller denominations.
The practice of using data analytics and metrics to make informed decisions, focusing on measurable outcomes and efficiency rather than intuition or traditional methods.