User Autonomy
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.
11 topics found for
“user empowerment”
User Empowerment
The process of enabling users to take control of their interactions with a product or system, enhancing their confidence and satisfaction.
Self Efficacy
The belief in one's ability to succeed in specific situations or accomplish a task, influencing motivation and behavior.
Customer Self-Service
A system that allows customers to access information and perform tasks on their own without the need for assistance from customer service representatives.
Subscription Trap
A dark pattern where it's easy to subscribe but very difficult to cancel the subscription.
Infomediary
An intermediary that gathers and provides information to users, typically in an online context.
Design Literacy
The understanding and proficiency in the principles, practices, and processes of design.
Democratization
The process of making tools, methods, and knowledge accessible to a broader range of people within an organization or community, allowing non-specialists to participate and contribute meaningfully.
Sneak Into Basket
A dark pattern where a product sneaks an additional item into the user's shopping cart, often through a pre-selected checkbox.