Microcopy
Small bits of text in user interfaces, such as instructions, labels, and error messages, that help guide users through interactions.
228 topics found for
“user expectations”
POLA
Principle of Least Astonishment (POLA) is a design guideline stating that interfaces should behave in a way that users expect to avoid confusion.
Smart Defaults
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.
Needfinding
A research process used to identify and understand the underlying needs of users to inform the design of products and services.
Illusion of Control
The tendency for people to overestimate their ability to control events.
Information Scent
The cues and hints that users follow to find information online, based on perceived relevance and usefulness.
Focus Groups
A qualitative research method where a small group of people discuss a product, service, or concept to gather diverse insights and opinions.
User Story
A simple description of a feature from the perspective of the user, typically used in Agile development to capture requirements and guide development.
User Interviews
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.