Illusion of Control
The tendency for people to overestimate their ability to control events.
746 topics found for
“user experience”
POLA
Principle of Least Astonishment (POLA) is a design guideline stating that interfaces should behave in a way that users expect to avoid confusion.
Sludge
Any process or administrative barrier that unnecessarily complicates transactions and creates friction, discouraging beneficial behaviors.
Card Sorting
A user research technique where participants organize information into categories to inform information architecture and design.
Collaborative Filtering
A recommendation system technique that makes predictions about user interests based on preferences from many users.
Haptic Feedback
The use of touch sensations to communicate information to users, often through vibrations or other tactile responses in devices.
Product Engagement Score
A metric that measures how engaged users are with a product, often based on usage frequency, feature adoption, and user feedback.
Tesler’s Law
The principle stating that there is a limit to the amount of complexity that users can handle, and if designers don't manage complexity, users will.
Contextual Inquiry
A field research method where researchers observe and interview users in their natural environment to understand their tasks and challenges.