Information Bias
A cognitive bias where people seek out more information than is needed to make a decision, often leading to analysis paralysis.
127 topics found for
“user experience analysis”
Expectation Bias
A cognitive bias where individuals' expectations influence their perceptions and judgments.
Ethnographic Research
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.
Qualitative Research
A research method that focuses on understanding phenomena through in-depth exploration of human behavior, opinions, and experiences, often using interviews or observations.
Longitudinal Study
A research method that involves repeated observations of the same variables over a period of time.
Principle of Exemplars
The Principle of Exemplars is an information architecture guideline that uses representative examples to illustrate content categories.
BeSci
Behavioral Science (BeSci) is the study of human behavior through systematic analysis and investigation.
Ego States
A concept in transactional analysis that describes three different aspects of the self: Parent, Adult, and Child, each influencing behavior and communication.
Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.