Intelligent Segmentation
The use of AI and advanced analytics to divide users into meaningful segments based on behavior and characteristics.
The use of AI and advanced analytics to divide users into meaningful segments based on behavior and characteristics.
A research process used to identify and understand the underlying needs of users to inform the design of products and services.
Human-Centered Design (HCD) is an approach to problem-solving that involves the human perspective in all steps of the process.
The process of predicting how one will feel in the future, which often involves biases and inaccuracies.
A qualitative research method where a small group of people discuss a product, service, or concept to gather diverse insights and opinions.
A research method that focuses on understanding phenomena through in-depth exploration of human behavior, opinions, and experiences, often using interviews or observations.
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
The path taken by a user to complete a task on a website or application, including all the steps and interactions along the way.
A fictional representation of a user segment, created based on user research to guide design decisions and ensure the product meets the needs of its target audience.