Behavioral Audit
A systematic evaluation of behaviors within an organization or process to identify areas for improvement and ensure alignment with goals.
A systematic evaluation of behaviors within an organization or process to identify areas for improvement and ensure alignment with goals.
A technique or tool used to lock oneself into following through on a commitment, often by adding a cost to failing to do so.
A systematic process for determining and addressing needs or gaps between current conditions and desired outcomes.
The underlying goal or motivation behind a user's search query, crucial for understanding and optimizing content to meet user needs and improve SEO.
A visual technique used in Agile development to arrange user stories in a way that helps teams understand the user journey and prioritize work effectively.
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
The theory that users search for information in a manner similar to animals foraging for food, aiming to maximize value while minimizing effort.
The process of planning, creating, and managing content in a way that is user-centered and purpose-driven.
The planning, development, and management of content to meet business and user needs, ensuring consistency and effectiveness across all channels.