Kano Model
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
A framework for prioritizing product features based on their impact on customer satisfaction, classifying features into categories such as basic, performance, and delight.
A role that involves overseeing the development and improvement of technical products, ensuring they meet user needs and business goals.
The practice of guiding and inspiring teams to create effective, user-centered design solutions that align with business goals.
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
A phenomenon where an item that stands out is more likely to be remembered than other items, often used in design to highlight important elements.
A phenomenon where the probability of recalling an item from a list depends on the length of the list.
A Gestalt principle that describes the visual relationship between a figure and its background, crucial for understanding visual perception.
A type of sensory memory that briefly holds visual information for a fraction of a second.
Minimum Viable Product (MVP) is a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development.