Experience Design
The practice of designing products, services, and environments with a focus on the overall user experience.
The practice of designing products, services, and environments with a focus on the overall user experience.
A mental shortcut where current emotions influence decisions, often bypassing logic and reasoning.
A system where outputs are fed back into the process as inputs, allowing for continuous improvement based on user responses.
The tendency to overestimate how much our future preferences and behaviors will align with our current preferences and behaviors.
A dark pattern where additional costs are only revealed at the last step of the checkout process.
A psychological phenomenon where people remember uncompleted or interrupted tasks better than completed tasks.
Messenger, Incentives, Norms, Defaults, Salience, Priming, Affect, Commitment, and Ego (MINDSPACE) is a framework used to understand and influence behavior.
A phenomenon where individuals' preferences between options change when the options are presented in different ways or contexts.
The phenomenon where people follow the direction of another person's gaze, influencing their attention and behavior.