Problem Space
The context and set of conditions surrounding a problem that needs to be solved.
The context and set of conditions surrounding a problem that needs to be solved.
The tendency for images to be more easily remembered than words, highlighting the power of visual communication.
The tendency for negative information to have a greater impact on one's psychological state and processes than neutral or positive information.
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
The perception of objects as unchanging despite changes in sensory input, such as changes in lighting, distance, or angle.
A cognitive bias where people perceive an outcome as certain while it is actually uncertain, based on how information is presented.
A navigation system that groups related links or content into clusters for easier access.
A self-regulation strategy in the form of "if-then" plans that can lead to better goal attainment and behavior change.
A strategic planning technique that uses visual maps to align activities with business goals and user needs.