Reward Substitution
A strategy where less immediate or tangible rewards are substituted with more immediate or tangible ones to encourage desired behaviors.
A strategy where less immediate or tangible rewards are substituted with more immediate or tangible ones to encourage desired behaviors.
The study of how people make choices about what and how much to do at various points in time, often involving trade-offs between costs and benefits occurring at different times.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
The study of how the brain perceives and responds to art and design, exploring the neural basis for aesthetic experiences.
The dynamic system of content creation, distribution, and interaction within an environment.
Numeronym for the word "Accessibility" (A + 11 letters + Y), designing for ease of use by all people, ensuring equal access to those with disabilities.
A specific viewport dimension at which a website's layout adjusts to provide an optimal viewing experience across different screen sizes.
The core principles and beliefs that guide a brand's actions and decisions.
A cognitive bias where people tend to remember the first and last items in a series better than those in the middle, impacting recall and memory.