Journey Map
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
422 topics found for
“user interactions”
Contextual Help
In-product assistance provided within the context of a specific task or screen, tailored to the user's current needs.
Needy Patterns
UI patterns that excessively demand user attention, often interrupting the user experience.
Context Mapping
A research technique that explores the context in which users interact with a product, service, or environment to understand their needs and behaviors.
Illusion of Control
The tendency for people to overestimate their ability to control events.
Maintaining State
The practice of preserving a user's data and settings between sessions in an application.
Personalization
The process of tailoring a product or experience to meet the individual needs and preferences of users.
Good Defaults
Pre-selected options in a user interface that are chosen to benefit the majority of users.
Wizard
A step-by-step guide that helps users complete a complex task by breaking it down into manageable steps.