Democratization
The process of making tools, methods, and knowledge accessible to a broader range of people within an organization or community, allowing non-specialists to participate and contribute meaningfully.
The process of making tools, methods, and knowledge accessible to a broader range of people within an organization or community, allowing non-specialists to participate and contribute meaningfully.
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
The practice of dividing a customer base into distinct groups based on common characteristics.
A specific group of people identified as the intended recipient of an advertisement or message.
A research approach that starts with observations and develops broader generalizations or theories from them.
A set of principles describing how the human mind organizes visual information into meaningful wholes.
A cognitive bias where individuals believe that past random events affect the probabilities of future random events.
A usability inspection method where experts review a user interface against a set of heuristics to identify usability issues.
The distribution of a new or updated software product to users.