Interaction Cost
The effort required for users to complete a task or interaction within a system.
The effort required for users to complete a task or interaction within a system.
An action in a user interface that, once performed, cannot be undone and typically involves deleting or removing content.
Elements in a process that cause resistance or slow down user actions, which can lead to frustration or be used intentionally to prevent errors and encourage deliberate actions.
Modifications or additions to a system that encourage specific user behaviors.
A technique used to evaluate a product or system by testing it with real users to identify any usability issues and gather qualitative and quantitative data on their interactions.
Principle of Least Astonishment (POLA) is a design guideline stating that interfaces should behave in a way that users expect to avoid confusion.
The ease with which users can find new features or content within a product.
The evaluation of products based on their ability to influence and shape user behavior.
The application of behavioral science principles to design products that influence user behavior in a desired way.