Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The planning, development, and management of content to meet business and user needs, ensuring consistency and effectiveness across all channels.
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.
A visual exercise that helps product teams understand and prioritize features by organizing user stories into a cohesive narrative that aligns with user journeys and goals.
A framework for understanding what drives individuals to act, involving theories such as Maslow's hierarchy of needs.
The process of identifying user needs and market opportunities to inform the development of new products or features.
A strategic planning technique that uses visual maps to align activities with business goals and user needs.
A role that involves overseeing the development and improvement of technical products, ensuring they meet user needs and business goals.
The worth of something based on its ability to help achieve a desired end or goal.