Working Backwards
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
The process of collecting and documenting the needs and expectations of stakeholders for a new or modified product or system.
A visual technique used in Agile development to arrange user stories in a way that helps teams understand the user journey and prioritize work effectively.
The process of evaluating a product by testing it with real users to gather feedback and identify usability issues.
Information provided by users about their experience with a product, used to inform improvements and adjustments.
The application of behavioral science principles to improve the design and usability of digital products, focusing on user behavior and interactions.
A set of fundamental principles and guidelines that inform and shape user research practices.
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
An ongoing process of learning about user needs and validating assumptions through continuous research and experimentation.