Pratfall effect
A psychological phenomenon where individuals are perceived as more likable if they make a mistake, provided they are generally competent.
89 topics found for
“user relationships”
Polynomial Regression
A form of regression analysis where the relationship between the independent variable and the dependent variable is modeled as an nth degree polynomial.
Mapping
The process of creating visual representations of data or information to enhance understanding and decision-making.
Linear Regression
A statistical method that models the relationship between a dependent variable and one or more independent variables by fitting a linear equation to observed data.
InfoVis
Information Visualization (InfoVis) is the study and practice of visual representations of abstract data to reinforce human cognition.
Reciprocity
A social norm of responding to a positive action with another positive action, fostering mutual benefit and cooperation.
ARIA Properties
ARIA attributes that define additional characteristics of elements, such as roles and relationships.
Omnichannel
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
MoT
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.