UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
408 topics found for
“user research”
Empathy in Design
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
Experimenter Bias
A bias that occurs when researchers' expectations influence the outcome of a study.
Journey Mapping
A technique that visualizes the process users go through to achieve a goal with a product or service.
Roach Motel
A dark pattern where it's easy to get into a situation but hard to get out of it, such as signing up for a service but finding it difficult to cancel.
Persona
A fictional character created to represent a user type that might use a site, brand, or product in a similar way, guiding design decisions.
Bait and Switch
A dark pattern where users think they are going to take one action, but a different, undesirable action happens instead.
Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
Interaction Modeling
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.