Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.
The effort required for users to complete a task or interaction within a system.
The design of user interfaces for machines and software, such as computers, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience.
A type of bias that occurs when the observer's expectations or beliefs influence their interpretation of what they are observing, including experimental outcomes.
Human-Computer Interaction (HCI) is the study of designing interfaces and interactions between humans and computers.
The tendency to perceive and interpret information based on prior experiences and expectations, influencing how different users perceive design differently.
The application of behavioral science principles to design products that influence user behavior in a desired way.
The ease with which users can find new features or content within a product.