ASE
Application Support Engineer (ASE) is a professional responsible for maintaining and supporting software applications, ensuring their availability and performance.
405 topics found for
“user support”
Retention
The ability of a product or service to keep users engaged and returning over time, often measured by metrics such as retention rate.
User Scenarios
Narrative descriptions of how users might interact with a product or system to achieve specific goals, used to inform design and development.
User Story
A simple description of a feature from the perspective of the user, typically used in Agile development to capture requirements and guide development.
User Interviews
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
User Flow
The path taken by a user to complete a task on a website or application, including all the steps and interactions along the way.
User Empowerment
The process of enabling users to take control of their interactions with a product or system, enhancing their confidence and satisfaction.
User Control
The ability of users to influence the behavior and outcomes of a system or product, allowing them to interact with it according to their preferences.
User Research Canon
A set of fundamental principles and guidelines that inform and shape user research practices.