Contextual Design
A user-centered design process that involves understanding users' needs and workflows through field research and applying these insights to design.
160 topics found for
“user-centered IA”
Participatory Design
An approach to design that actively involves all stakeholders (e.g., employees, partners, customers) in the design process.
Ethnographic Research
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.
Mental Accounting
A behavioral economics concept where people categorize and treat money differently depending on its source or intended use.
Information Design
The practice of presenting information in a way that is clear, accessible, and useful to the user.
Intrinsic Motivation
The drive to perform an activity for its inherent satisfaction rather than for some separable consequence.
Curse Of Knowledge
A cognitive bias where someone mistakenly assumes that others have the same background knowledge they do.
Empathy Mapping
A collaborative tool used to visualize what a user thinks, feels, says, and does to better understand their experiences and needs.
Usability
The degree to which a product or system can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.