Contextual Inquiry
A field research method where researchers observe and interview users in their natural environment to understand their tasks and challenges.
A field research method where researchers observe and interview users in their natural environment to understand their tasks and challenges.
Pre-set options in a system that are designed to benefit users by simplifying decisions and guiding them towards the best choices.
A qualitative research method where a small group of people discuss a product, service, or concept to gather diverse insights and opinions.
A research method that focuses on understanding phenomena through in-depth exploration of human behavior, opinions, and experiences, often using interviews or observations.
The study of how humans interact with systems and products, focusing on improving usability and performance.
A cognitive bias where people assume others share the same beliefs, values, or preferences as themselves.
A simple description of a feature from the perspective of the user, typically used in Agile development to capture requirements and guide development.
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
Narrative descriptions of how users might interact with a product or system to achieve specific goals, used to inform design and development.