Voice Assistants
Software agents that can perform tasks or services for an individual based on verbal commands.
20 topics found for
“voice interaction”
VUI
Voice User Interface (VUI) is a system that allows users to interact with a device or software using voice commands.
Voice Search Optimization
The process of optimizing content and website structure to improve visibility and ranking in voice search results.
IVR
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.
CUI
Conversational User Interface (CUI) is a user interface designed to communicate with users in a conversational manner, often using natural language processing and AI.
Wizard of Oz Testing
A usability testing method where users interact with a system they believe to be autonomous, but which is actually operated by a human.
MoT
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Conversational AI
AI systems designed to communicate with users through natural language, enabling human-like interactions.