Annual Recurring Revenue
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.
20 topics found for
“CRM systems”
Sales Pipeline
A visual representation of the stages a sales opportunity goes through, helping to track progress and forecast revenue.
Funnel Velocity
The speed at which leads move through the sales funnel.
CX
Customer Experience (CX) is the overall perception and feeling a customer has when interacting with a company, its products, or services.
Customer Segmentation
The practice of dividing a customer base into distinct groups based on common characteristics.
Customer Life Cycle
The stages a customer goes through from awareness to purchase and post-purchase activities.
Warm Lead
A potential customer who has shown interest in a product or service and is more likely to become a customer.
Sandler Pain Funnel
A sales technique used to uncover a prospect's pain points through a series of targeted questions.
RFM
Recency, Frequency, Monetary (RFM) analysis is a marketing technique used to evaluate and segment customers based on their purchasing behavior.