Social Selling
The use of social media platforms to connect with prospects, build relationships, and ultimately drive sales.
38 topics found for
“customer relationship management”
Sub-Brand
A brand that is part of a larger brand family, often having its own distinct identity while being related to the parent brand.
Feedback Management
The process of systematically collecting, analyzing, and acting on feedback from users to improve products and services.
Brand Touchpoint
Any interaction or communication between a brand and its audience.
Objection Handling
The process of addressing and overcoming objections or concerns raised by prospects during the sales process.
Sales Pipeline
A visual representation of the stages a sales opportunity goes through, helping to track progress and forecast revenue.
Liking Principle
A psychological principle where people are more likely to be influenced by those they like.
Brand Image
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
Subscription Trap
A dark pattern where it's easy to subscribe but very difficult to cancel the subscription.